{"id":155,"date":"2026-07-30T13:52:29","date_gmt":"2026-07-30T11:52:29","guid":{"rendered":"https:\/\/castorharghita.ro\/termeni-si-conditii\/"},"modified":"2026-08-03T15:30:31","modified_gmt":"2026-08-03T12:30:31","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/castorharghita.ro\/ro\/termeni-si-conditii\/","title":{"rendered":"Felhaszn\u00e1l\u00e1si felt\u00e9telek"},"content":{"rendered":"<section class=\"wp-block-group alignfull castor-legal has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-1a0aa307 wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:var(--wp--preset--spacing--x-large);padding-right:var(--wp--preset--spacing--medium);padding-bottom:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--medium)\">\n\t\n\t<div class=\"wp-block-group castor-legal__content has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\n\t\t<h1 class=\"wp-block-heading has-x-large-font-size\">TERMENI \u0218I CONDI\u021aII<\/h1>\n\t\t\n\n\t\t\n\t\t<p class=\"castor-legal__updated has-small-font-size wp-block-paragraph\">\u00cen vigoare \u0219i actualizat ultima dat\u0103: 31 iulie 2026.<\/p>\n\t\t\n\n\t\t\n\t\t<p class=\"castor-legal__lead wp-block-paragraph\">Prezentele condi\u021bii se aplic\u0103 utiliz\u0103rii site-ului Pensiunii Castor, precum \u0219i serviciilor de cazare, restaurant \u0219i evenimente solicitate direct de la noi. V\u0103 rug\u0103m s\u0103 le citi\u021bi cu aten\u021bie \u00eenainte de a efectua o rezervare sau de a plasa o comand\u0103.<\/p>\n\t\t\n\n\t\t\n\t\t<div class=\"wp-block-group castor-legal__summary has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-medium-font-size\">Datele prestatorului<\/h2>\n\t\t\t\n\n\t\t\t\n\t\t\t<ul class=\"castor-legal__facts wp-block-list\"><li><strong>Operator:<\/strong> MARTVAR SRL<\/li><li><strong>Cod unic de \u00eenregistrare (CUI):<\/strong> 17856408<\/li><li><strong>Num\u0103r de \u00eenregistrare la registrul comer\u021bului:<\/strong> J19\/818\/2005<\/li><li><strong>Sediu social:<\/strong> Str. Revolu\u021biei din Decembrie nr. 15, ap. 34, 530212 Miercurea-Ciuc, Harghita, Rom\u00e2nia<\/li><li><strong>Locul prest\u0103rii serviciilor:<\/strong> Harghita-B\u0103i 1001, jude\u021bul Harghita, Rom\u00e2nia<\/li><li><strong>Contact:<\/strong> <a href=\"mailto:castorharghita@gmail.com\">castorharghita@gmail.com<\/a>, <a href=\"tel:+40775351961\">+40 775 351 961<\/a><\/li><\/ul>\n\t\t\t\n\t\t<\/div>\n\t\t\n\n\t\t\n\t\t<nav class=\"wp-block-group castor-legal__toc has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" aria-label=\"Cuprins\">\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\"><strong>Cuprins<\/strong><\/p>\n\t\t\t\n\t\t\t\n\t\t\t<ul class=\"wp-block-list\"><li><a href=\"#hataly\">Domeniul de aplicare \u0219i \u00eencheierea contractului<\/a><\/li><li><a href=\"#arak\">Servicii \u0219i pre\u021buri<\/a><\/li><li><a href=\"#foglalas\">Rezervare \u0219i confirmare<\/a><\/li><li><a href=\"#fizetes\">Plat\u0103<\/a><\/li><li><a href=\"#lemondas\">Anulare \u0219i rambursare<\/a><\/li><li><a href=\"#tartozkodas\">Sosire \u0219i \u0219edere<\/a><\/li><li><a href=\"#felelosseg\">R\u0103spundere \u0219i solu\u021bionarea reclama\u021biilor<\/a><\/li><li><a href=\"#zarorendelkezesek\">Dispozi\u021bii finale<\/a><\/li><\/ul>\n\t\t\t\n\t\t<\/nav>\n\t\t\n\n\t\t\n\t\t<section id=\"hataly\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">1. Domeniul de aplicare \u0219i \u00eencheierea contractului<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Informa\u021biile de pe site au caracter informativ. Contractul de prest\u0103ri servicii se \u00eencheie atunci c\u00e2nd Castor confirm\u0103 \u00een scris rezervarea sau oferta \u0219i, dac\u0103 acest lucru este prev\u0103zut \u00een confirmare, c\u00e2nd primim avansul solicitat sau plata integral\u0103.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Dac\u0103 oferta individual\u0103, descrierea pachetului sau confirmarea rezerv\u0103rii con\u021bine o regul\u0103 diferit\u0103 de prezentele condi\u021bii, pentru rezervarea respectiv\u0103 prevaleaz\u0103 condi\u021bia individual\u0103 comunicat\u0103 \u00een scris.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"arak\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">2. Servicii \u0219i pre\u021buri<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Con\u021binutul serviciului, perioada, num\u0103rul de oaspe\u021bi, regimul de mas\u0103 \u0219i pre\u021bul sunt stabilite \u00een oferta afi\u0219at\u0103 pe site sau \u00een confirmarea rezerv\u0103rii. Pre\u021burile sunt exprimate \u00een lei (RON) \u0219i, dac\u0103 nu se indic\u0103 altfel, includ TVA-ul aplicabil.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Pachetele \u0219i reducerile sunt disponibile numai \u00een perioada indicat\u0103 \u0219i \u00een limita disponibilit\u0103\u021bii \u0219i nu se cumuleaz\u0103 cu alte reduceri, cu excep\u021bia cazului \u00een care oferta prevede \u00een mod expres acest lucru.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"foglalas\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">3. Rezervare \u0219i confirmare<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Oaspetele r\u0103spunde pentru exactitatea \u0219i caracterul complet al datelor furnizate la rezervare. Trimiterea unei cereri de rezervare nu constituie, \u00een sine, o rezervare confirmat\u0103. Dac\u0103 serviciul ales nu este disponibil, putem propune o alt\u0103 perioad\u0103 sau o alt\u0103 solu\u021bie.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Rezervarea poate fi efectuat\u0103 \u0219i pentru o alt\u0103 persoan\u0103, cu condi\u021bia ca persoana care rezerv\u0103 s\u0103 fie autorizat\u0103 s\u0103 furnizeze datele oaspe\u021bilor \u00een cauz\u0103 \u0219i s\u0103 le comunice condi\u021biile rezerv\u0103rii \u0219i politica de confiden\u021bialitate.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"fizetes\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">4. Plat\u0103<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Avansul sau suma integral\u0103 poate fi achitat\u0103 online cu cardul bancar ori printr-o alt\u0103 metod\u0103 indicat\u0103 \u00een confirmare. Pl\u0103\u021bile online cu cardul sunt procesate prin sistemul Raiffeisen Bank \/ EuPl\u0103tesc; pot fi utilizate carduri Visa, Mastercard \u0219i Maestro.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Datele cardului \u0219i codul CVV\/CVC sunt prelucrate exclusiv de prestatorul de servicii de plat\u0103. Castor nu le vede \u0219i nu le stocheaz\u0103 \u0219i nu percepe o tax\u0103 separat\u0103 pentru plata cu cardul. \u00cen cazul unei tranzac\u021bii nereu\u0219ite sau \u00eentrerupte, rezervarea devine definitiv\u0103 numai dup\u0103 efectuarea cu succes a pl\u0103\u021bii \u0219i confirmare.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"lemondas\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">5. Anulare, neprezentare \u0219i rambursare<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Dac\u0103 nu s-a convenit \u00een scris o alt\u0103 condi\u021bie, rezervarea achitat\u0103 nu este rambursabil\u0103: \u00een caz de anulare sau neprezentare, avansul ori tariful pl\u0103tit nu se restituie. \u00cen cazul unui deces dovedit, putem analiza o cerere individual\u0103 de solu\u021bionare cu titlu excep\u021bional, pe baza \u00eemprejur\u0103rilor \u0219i a documentelor prezentate.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Dreptul general de retragere de 14 zile aplicabil cump\u0103r\u0103turilor online nu se aplic\u0103 serviciilor de cazare furnizate la o dat\u0103 sau \u00eentr-o perioad\u0103 determinat\u0103. Prin efectuarea pl\u0103\u021bii, oaspetele accept\u0103 condi\u021biile de anulare \u0219i rambursare aferente rezerv\u0103rii respective.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Dac\u0103, din motive imputabile nou\u0103, nu putem furniza serviciul, putem oferi un serviciu \u00eenlocuitor de valoare egal\u0103 sau mai mare, o alt\u0103 perioad\u0103 ori putem rambursa suma achitat\u0103 pentru serviciul neprestat.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"tartozkodas\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">6. Sosire, plecare \u0219i \u0219edere<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Orele de sosire \u0219i plecare sunt men\u021bionate \u00een confirmarea rezerv\u0103rii. Sosirea anticipat\u0103 sau plecarea t\u00e2rzie este posibil\u0103 numai cu acord prealabil, \u00een limita disponibilit\u0103\u021bii, \u0219i poate presupune un cost suplimentar.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Oaspe\u021bii trebuie s\u0103 foloseasc\u0103 \u00een mod corespunz\u0103tor unitatea de cazare \u0219i dot\u0103rile sale, s\u0103 respecte lini\u0219tea celorlal\u021bi oaspe\u021bi \u0219i s\u0103 urmeze regulile de siguran\u021b\u0103 \u0219i regulile interne comunicate la fa\u021ba locului. Oaspetele r\u0103spunde pentru prejudiciile cauzate de acesta sau de persoanele care c\u0103l\u0103toresc \u00eempreun\u0103 cu el.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">V\u0103 rug\u0103m s\u0103 ne comunica\u021bi \u00een prealabil orice cerin\u021b\u0103 special\u0103, precum un pat suplimentar, o solicitare legat\u0103 de intoleran\u021be alimentare sau o nevoie de accesibilitate. Vom depune toate eforturile rezonabile, \u00eens\u0103 putem garanta \u00eendeplinirea cerin\u021bei numai dac\u0103 aceasta este confirmat\u0103 \u00een scris.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"felelosseg\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">7. R\u0103spundere, for\u021b\u0103 major\u0103 \u0219i solu\u021bionarea reclama\u021biilor<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Castor r\u0103spunde pentru executarea propriilor obliga\u021bii \u00een conformitate cu legea. Nu r\u0103spunde pentru \u00eent\u00e2rzieri sau imposibilitatea execut\u0103rii cauzate de evenimente aflate \u00een afara controlului s\u0103u rezonabil, cum ar fi fenomene meteorologice extreme, drumuri \u00eenchise, m\u0103suri ale autorit\u0103\u021bilor ori \u00eentreruperi ale utilit\u0103\u021bilor sau re\u021belelor. \u00centr-o astfel de situa\u021bie, inform\u0103m oaspetele f\u0103r\u0103 \u00eent\u00e2rziere \u0219i urm\u0103rim g\u0103sirea unei solu\u021bii echitabile.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">V\u0103 rug\u0103m s\u0103 ne semnala\u021bi orice nemul\u021bumire, pe c\u00e2t posibil, \u00een timpul \u0219ederii, pentru a avea posibilitatea de a o solu\u021biona la fa\u021ba locului. O reclama\u021bie scris\u0103 poate fi transmis\u0103 la adresa <a href=\"mailto:castorharghita@gmail.com\">castorharghita@gmail.com<\/a> . Consumatorul se poate adresa \u0219i Autorit\u0103\u021bii Na\u021bionale pentru Protec\u021bia Consumatorilor (ANPC) sau organismului competent de solu\u021bionare alternativ\u0103 a litigiilor.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\n\t\t\n\t\t<section id=\"zarorendelkezesek\" class=\"wp-block-group castor-legal__section has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\t\t\t\n\t\t\t<h2 class=\"wp-block-heading has-large-font-size\">8. Protec\u021bia datelor \u0219i dispozi\u021bii finale<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Informa\u021bii detaliate despre prelucrarea datelor cu caracter personal sunt disponibile \u00een <a href=\"\/ro\/politica-de-confidentialitate\/\">Politica de confiden\u021bialitate<\/a> . Pe platforma respectiv\u0103 se aplic\u0103 \u0219i condi\u021biile contractuale \u0219i de prelucrare a datelor ale prestatorului extern de servicii de rezervare sau plat\u0103.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Prezentele condi\u021bii sunt guvernate de legea rom\u00e2n\u0103. Normele obligatorii de protec\u021bie a consumatorilor \u0219i drepturile conferite consumatorului de legea statului s\u0103u de re\u0219edin\u021b\u0103 r\u0103m\u00e2n neafectate. Modificarea condi\u021biilor nu afecteaz\u0103 rezerv\u0103rile deja confirmate, cu excep\u021bia cazului \u00een care modificarea este impus\u0103 de lege sau acceptat\u0103 \u00een mod expres de p\u0103r\u021bi.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t<p class=\"wp-block-paragraph\">Versiunile \u00een limbile maghiar\u0103, rom\u00e2n\u0103, englez\u0103 \u0219i german\u0103 urm\u0103resc s\u0103 ofere informa\u021bii cu acela\u0219i con\u021binut. \u00cen cazul unei diferen\u021be de interpretare, versiunea \u00een limba rom\u00e2n\u0103 prevaleaz\u0103, f\u0103r\u0103 a aduce atingere normelor obligatorii de protec\u021bie a consumatorilor.<\/p>\n\t\t\t\n\t\t<\/section>\n\t\t\n\t<\/div>\n\t\n<\/section>","protected":false},"excerpt":{"rendered":"<p>FELHASZN\u00c1L\u00c1SI FELT\u00c9TELEK Hat\u00e1lyos \u00e9s utolj\u00e1ra friss\u00edtve: 2026. j\u00falius 31. Jelen felt\u00e9telek a Castor Panzi\u00f3 weboldal\u00e1nak haszn\u00e1lat\u00e1ra, valamint a k\u00f6zvetlen\u00fcl n\u00e1lunk ig\u00e9nyelt sz\u00e1ll\u00e1s-, \u00e9ttermi \u00e9s rendezv\u00e9nyszolg\u00e1ltat\u00e1sokra vonatkoznak. Foglal\u00e1s vagy megrendel\u00e9s el\u0151tt k\u00e9rj\u00fck, olvassa el \u0151ket figyelmesen. A szolg\u00e1ltat\u00f3 adatai \u00dczemeltet\u0151: MARTVAR SRL Ad\u00f3sz\u00e1m (CUI): 17856408 C\u00e9gjegyz\u00e9ksz\u00e1m: J19\/818\/2005 Sz\u00e9khely: Str. Revolu\u021biei din Decembrie nr. 15, ap. 34, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-155","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/pages\/155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/comments?post=155"}],"version-history":[{"count":3,"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/pages\/155\/revisions"}],"predecessor-version":[{"id":270,"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/pages\/155\/revisions\/270"}],"wp:attachment":[{"href":"https:\/\/castorharghita.ro\/ro\/wp-json\/wp\/v2\/media?parent=155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}